ok, so the water's fixed. The plumber came this morning and took an hour longer than planned, so I was late in to work :) dommage.

This bloody blaster worm's everywhere. In the office, on customer PCs.....if I catch the bastard who released it, why,I'll... I'll....probably ask him\her to teach me how to do it! Anyway, McAfee's Stinger program's a great one to get rid of it. Microsoft have released a patch(!) to secure the vulnerability that is exploited by this particular beast, so you oughta install that too. Another fun day in plug-it-in-and-watch-the-lights-change land. The guy pulling 2 PS2 and 1 USB extension cables managed to decapitate a co-ax cable used by some video conferencing kit, so there was a minor panic when the planned conference an hour later was endangered. Not to worry though, there was no danger of it! Frankly, I wasn't too worried, the phones were still up. What did we do before video conference, use smoke signals?? And what is it with some of these people who flip out at the slightest inconvenience?? MS Word has a blue background instead of white...aaagh I can't work like this! Ooooh, aaaaah, the margins in Word are too wide....try the macro button that is labelled RESET MARGINS! Oh Dear, I can't print....try setting the right default printer, dumbass!!
Sometimes I wonder why otherwise intelligent people turn into blithering idiots when put in front of a PC. Sometimes all you gotta do is restart the damn thing and it'll be fine, but no.....they'll sit in front of it for hours waiting for someone else to do it.

Do I sound bitter? I'm not really. I've been in this game for a while now, 2 years telephone tech support, another 2 and a half on desktop\LAN\WAN\telecoms, and it's just a fact. People are afraid of what they don't understand. And most don't even try to understand.

Anyway, it's time to leave this place. I'm going for a pint.